Updated: 2025
At Oriental Elegance Ltd, we are committed to delivering your orders as quickly and securely as possible. This Shipping & Delivery Policy explains how we process and ship your orders.
We ship worldwide, with our main active market in the Gulf region (KSA, UAE, Kuwait, Qatar, Bahrain, and Oman). Delivery times may vary depending on your location.
All orders are processed and shipped within 7–12 business days after payment confirmation. You will receive a shipping confirmation email once your order has been dispatched.
Please note that delivery times may be affected by customs clearance or local courier delays, but we aim to ensure smooth delivery for all shipments.
We work with trusted international shipping partners to ensure reliable delivery:
Once your order is shipped, you will receive an email with a tracking number to follow your package in real time.
Shipping costs are automatically calculated at checkout based on the weight and destination of the order.
Customs and duties are handled by Oriental Elegance Ltd — customers pay only for shipping at checkout.
We handle all custom payments and clearance. Customers are only responsible for shipping fees displayed at checkout.
If you face any shipping-related issues, please contact our support team:
📧 Email: support@oriental-elegance.store
📞 Phone: +90 544 632 1646
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